Support

Contact support

In Dexty, open the sidebar and choose Give feedback. Say what you expected to happen, what happened instead, and roughly when. Sending it from Dexty tells us which account it’s about, so you don’t need to include your email address.

What we can help with

• Signing in or getting into your account.
• Connecting, disconnecting or syncing an account.
• Something missing, duplicated or wrong in your day.
• A draft, approval or action that didn’t behave as expected.
• Access, correction or deletion of your information.

Share enough, but not secrets

It helps to mention the account involved, the approximate time and any error message you saw. Do not share passwords, sign-in codes, access tokens, WhatsApp pairing codes or whole private conversations. Describe the problem first; we’ll ask for the smallest useful detail if we need more.

Privacy and deletion requests

Send privacy requests through Give feedback while signed in to the account concerned, and say whether you want a copy of your information, a correction, information from a connected account removed, or your account deleted. We may need to confirm the account is yours before acting on it.

Before you get in touch

If a connected account looks out of date, check that it still shows as connected. If an action seems stuck, check whether it is still waiting for your approval. If you can’t sign in, try again with the same Google account you first used with Dexty, and note the exact error message you see.